Quality Assurance & Control
Quality is at the core of every program and initiative at Samaritan Daytop Village. We strive for the highest level of quality and do so by constantly monitoring our operations and following legal and regulatory requirements.
We have the highest standards of accountability for administration, clinical, business, marketing, and financial management at Samaritan Daytop Village. Therefore, all employees, third-party vendors, partners, and stakeholders must observe our quality practices and procedures.
Corporate Compliance Program
To maintain our pledge of quality, Samaritan Daytop Village has developed a Corporate Compliance Program. A robust and effective set of quality assurance policies, the Corporate Compliance Program defines how we:
- Adhere to Federal, State, City, and industry laws, and quality assurance standards
- Comply with governing and regulatory agencies
- Follow the requirements of the New York State Social Services Law (521)
- Guarantee the privacy of patients’ health information through the Health Insurance Portability and Accountability Act (HIPAA)
- Deter Medicaid fraud through the Deficit Reduction Act (42 USC 1396(a)(68))
- Ensure the ability to take legal action against perpetrators of government fraud through the False Claims Act
The program applies to all Samaritan Daytop Village employees and third parties who complete any aspect of our operations and continuum of care (including agents, contractors, subcontractors, independent contractors, volunteers, interns, clients, and governing body and corporate offices).
Reviewed and updated annually, the Corporate Compliance Program emphasizes:
- Prevention and detection of any wrongdoing, questionable activities, or practices
- Immediate reporting and timely investigation
- Timely correction of the identified issue
Click here to view the Samaritan Daytop Village Corporate Compliance Program.
Incident Reporting
Our Corporate Compliance Program clearly defines pathways for reporting digressions and deviations from our policies. Below are ways to contact our Quality Assurance Compliance Department and other governing agencies:
To report an incident of Medicaid waste, fraud, or abuse, contact the Samaritan Daytop Village Quality Assurance Compliance Department confidentially at:
- 24/7 Hotline: 888-695-1567
- Email: compliance@samaritanvillage.org
To file a report when a person with special needs has been abused, neglected, or mistreated:
- Vulnerable Person’s Central Register Hotline: 855-373-2122
Certifications and Accreditations
Samaritan Daytop Village maintains a list of certifications and accreditations required by governing and regulatory agencies. Among them are:
- Commission on Accreditation of Rehabilitation Facilities (CARF)
- Certified Community Behavioral Health Clinics (CCBHC)
Substance Abuse and Mental Health Services Administration (SAMHSA) - Certified in Healthcare Compliance (CHC)
Health Care Compliance Association - JACHO accreditation
Joint Commission for Accreditation of Hospitals Organization (JACHO) - Investigator Certifications:
- Justice Center for the Protection of People with Special Needs
- Interagency Council of Developmental Disabilities Agencies, Inc.
- Significant Incident investigations
New York State Office of Addiction Services and Supports